Legal Information

Privacy Notice

Who are we and what is the purpose of this Notice?

PaymentSI and its group of companies (“PaymentSI”, “we”, “us” or “our”) are committed to protecting the privacy and security of Personal Information and handling it in accordance with data protection and privacy laws.

Visitors to our websites

When someone visits PaymentSI we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.


We will make it clear when we collect personal information and will explain what we intend to do with it. We will make selected visitor information available to our business partners when we share hosting responsibility for research papers.

Personal Information we collect and how we Use it

PaymentSI's primary source of information for processing is de-identified Personal Information provided to us by our customers. They remove direct identifying attributes from data sets by excluding them or replacing them with random data ‘tokens’. PaymentSI delivers data analytics and related services on this de-identified data. PaymentSI does not attempt to re-identify individuals in these data sets. Notwithstanding this, PaymentSI’s policy protects these data as Personal Information.


Personal Information means information about an identifiable individual. In other words, Personal Information is data about you that a person may use to identify you. We take steps designed to ensure that only those who need access to your Personal Information to fulfill their employment duties can access it. We have set out below where we collect your Personal Information, what we collect, and how we Use it. We have also provided links to more detail specific to your region, to help you to understand Use of your Personal Information.

How we collect and use your Personal Information when you visit and use our Website

We will collect browser and device information such as IP address, browser history, aggregated data, and usage data via cookies. Cookie related details are provided in the Cookie Policy. This information does not reveal your identity and is not directly about you.


We will use this information:

  • To operate, maintain, enhance, and provide all features of our Website;
  • To understand which parts of the website are visited and how frequently;
  • To provide access to desirable content based on your preferences
  • To provide support to users of the Website;

If you choose to withhold any Personal Information requested by us for the purpose of providing a service, it may not be possible for you to gain access to certain parts of the Website or use the requested service.

Security and Retention of Personal Information

PaymentSI has implemented various physical, administrative, and technical safeguards designed to protect Personal Information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These safeguards include security reviews and controls such as limiting access to your Personal Information to those employees and other third parties who have a business need to know, and who are subject to a duty of confidentiality. However, no security measures are absolute or wholly guaranteed. You agree to be responsible for all activities conducted on the Website.


We will only keep your Personal Information for as long as reasonably necessary to fulfil the relevant purposes set out in this Notice and to comply with our legal and regulatory obligations.