PaymentSI is a provider of relationship banking software solutions to financial services providers worldwide. Our technology platform was built from the ground up for banking, enabling customer-centric product innovations that drive revenue, transparency, and operational efficiency across the customer lifecycle. Our global client base includes many of the world’s largest and most respected tier-1 banks, but we also empower regional banks, community banks and other niche financial services providers with product innovations that cater to their specific needs. PaymentSI operates out of multiple global locations, including North America, Europe, Middle East, Africa, and Asia-Pacific.
As a global company PaymentSI pursues the highest standards of corporate responsibility in all we do — supporting and empowering employees, working with clients and suppliers, and governing our company. Internally, the issue of prevention of human trafficking is a shared responsibility across the organizations and other areas of social responsibility.
PaymentSI’s commitment to doing business responsibly, ethically, and legally is the foundation for the company’s global culture and is espoused by all its people. We expect all our people to treat each other, and those we deal with, respectfully and with dignity. We do not tolerate physical violence, threats, corporal punishment, mental coercion, verbal abuse, disrespectful behaviour, bullying or harassment of any kind. We actively encourage our people to raise ethical and legal concerns, including any concerns about human rights issues, and we make multiple channels available for them to do so—including anonymously, where legally permitted, see Code of Business Conduct. We also stress that we have zero tolerance for retaliation against anyone who speaks up in good faith. PaymentSI investigates any potential human rights breach it becomes aware of and seeks to appropriately remedy or mitigate those breaches.
As well as having the requisite contractual controls in place, there are rigorous on-boarding checks defined by our HR team. These are carried out on all individuals working at PaymentSI locations. PaymentSI has continued to take steps to identify and manage those areas in our supply chain where we believe modern slavery and human trafficking are a possibility. Our goal remains to identify and minimise the risk wherever possible and to continually monitor and improve in our efforts.
Our Supply Chain processes include both due-diligence checks before we enter into contracts with suppliers and regular ongoing risk monitoring to ensure the risk profile of a supplier has not changed. Our approach to risk monitoring and due diligence is reviewed on a regular basis and we seek to improve these processes continually, through supplier engagement, raising awareness of issues and requirements, and by delivering training to our key staff, who manage the relationships with our suppliers. We understand the importance of this and will continue to invest in our capabilities in our Procurement and supplier risk management.
We are nonetheless keenly aware that the possibility does exist within our global supply chains, particularly in the context of certain of our inter-company shared service suppliers located in countries considered to be of higher risk in the context of modern slavery and human trafficking. In order to mitigate this risk, we work alongside our procurement team and endeavour to establish adequate procedures to tackle the risk of modern slavery and human trafficking in supply chains and ensure their policies reflect appropriate standards for their business.
All relevant business-wide policies include appropriate reference to and consideration of the risk of MSHT. Our Code of Business Conduct and Policies includes procedures on:
We actively encourage our people to raise ethical and legal concerns, including any concerns about human rights issues, and we make multiple channels available for them to do so—including anonymously, where legally permitted. See Global Policy on Raising Legal and Ethical Concerns & Grievances.
We continue to review our human rights efforts, as well as best practices in the marketplace, to understand how we can further strengthen our commitment to ensure slavery and human trafficking are not taking place within our organisation or our supply chains. An important component of our review of best practices is our active membership of the UN Global Compact UK Network’s Modern Slavery Working Group. We continue to strengthen our targeted employee awareness of the need to ensure that human rights are protected within our own business and within our supply chain and the need to enforce our Code of Conduct and to benchmark our own approach and strategies against those of other industry peers and thought leaders.